Privacy Policy

Effective Date
29/07/2025

1. Who We Are
SnagDemon is a professional snagging inspection service operating regionally within the UK.
Contact: info@snagdemon.co.uk
Data Controller: SnagDemon
Business Address: 98 ogley hay road Ws7 2hu Burntwood Staffordshire.

2. Information We Collect
We may collect the following types of personal data:
a. Directly from you:
• Full name
• Email address
• Phone number
• Property address (for inspections)
• Billing and payment details
• Notes and photos related to property condition

b. Automatically through our website:
• IP address
• Browser and device type
• Pages visited and session times (via analytics and cookies)

3. How We Use Your Information
We use your data to:
• Provide and manage snagging inspections
• Generate reports and share them with you
• Respond to enquiries and customer support requests
• Send appointment confirmations or service updates
• Improve our services and website functionality

We will only use your personal data when the law allows us to, such as:
• Fulfilling a contract
• Complying with a legal obligation
• When you give consent (e.g., email marketing, if applicable)

4. How We Store and Protect Your Data
Your data is securely stored on encrypted systems and protected by access controls. We only retain personal data for as long as necessary for the purposes listed above, typically no longer than 6 years, unless required by law.

5. Sharing Your Information
We may share your data with:
• Trusted third-party service providers (e.g., cloud storage, scheduling platforms)
• Payment processors (e.g., Stripe, PayPal)
• Legal authorities if required to do so by law

We do not sell, trade, or rent your personal information to anyone.

6. Your Rights Under GDPR
You have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)

To exercise these rights, please email us at: info@snagdemon.co.uk

7. Cookies (If You Use a Website)
We may use cookies and tracking technologies to enhance your experience and analyse website
performance. You can manage cookie preferences via your browser settings.

8. Links to Other Sites
Our site may contain links to other websites. We are not responsible for the content or privacy practices of
those sites.

9. Changes to This Policy
We may update this policy occasionally. The latest version will always be posted on our website with the
updated 'Effective Date.'

10. Contact Us
For questions or requests related to this Privacy Policy, please contact:
Email: info@snagdemon.co.uk